HP Smart Android Chromebox

[jkainu]

I have installed HP Smart Android on Asus Chromebox. When I start scanning from wifi printer (HP Laserjet Pro MFP M277 dw, app request to sign in using normal HP user account. When I enter username and password, messagebox appear for 1/10'th of second and application have a rolling circle and message 'Be patient ...'. I succeeded to take video of the message box that appear and disappear immediately. In the messagebox is text

'Use of this application request wifi connection'

'Create wifi connection by tapping CONNECT button'

'You can bypass this by tapping CANCEL button.'

Underneath are button CANCEL and CONNECT.

Then messagebox disappear immediately and rolling circle is on the sceen with text 'Be patient...'

The problem is that this messagebox appear only 1/10'th of second and there is no opportunity to tap CONNECT button.

I have installed the same app on my Android phone without any problems. What is this bug and how and who will correct it?

[ShlomiL]

Hi,

The HP Smart app is supported on Windows 10, macOS, iOS or Android, it is not optimized for Chrome OS.

For Chrome OS you may use the OS scan feature:

https://support.hp.com/lv-en/document/ish_2275901-2074064-16

Another option would be setting up scanning to Email from the printer EWS page to your email account:

https://youtu.be/OM7PS-5D06A

Shlomi