HP Smart App Not Working (PC)

[Seth_E_Holt]

Lately, my HP ENVY 5052 has been doing fine and working smoothly for scanning and printing. Earlier today, however, the HP app started acting strange. When I opened it, it showed different error codes, and it never got to the home screen, but instead asked me to set up a printer or sign in, even though I was already signed in and had been using the app frequently. Now, I can't even open it without an error code popping up. What do I need to do to fix this?

[The_Fossette]

@Seth_E_Holt

I reviewed your post and I understand that you are facing issues with the HP Smart App.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you uninstall the HP Smart app on your computer and then reinstall it and check whether the issue is resolved.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[Seth_E_Holt]

Thank you so much for your reply! My PC was just acting up on that day apparently, because I opened it up a few hours later and the HP Smart app worked just fine.

[The_Fossette]

@Seth_E_Holt

Perfect, I am really glad to hear that!

If any other questions arise, please feel free to write back to me.

Cheers!