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‎05-02-2021 09:56 PM

HP Recommended
Product: Lenovo ideacentre AIO
Operating System: Microsoft Windows 10 (64-bit)

Hello! My computer did a Windows Update on 4/28/2021 and since then I am unable to open up my HP Smart App. I have tried to uninstall the app but it fails and gives me an error code of 0x80073d23. I need to be able to scan documents so I need this issue fixed.  I have tried the HP Print and Scan doctor and nothing is working.  Please help!

Category:
1 REPLY 1

‎05-06-2021 08:38 AM - edited ‎05-06-2021 08:42 AM

HP Recommended

@desertdiamond

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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