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HP OfficeJet Pro 8022e All-in-One Printer
Microsoft Windows 11

App startet nicht mehr bzw. stürzt unmittelbar nach dem start ab. Habe die App de- und neuinstalliert. Habe Win 11 Installation bereits neu aufgestzt. Trotzdem immer das gleiche Problem. Die App funktionierte bisher Problemlos. Habe keine andere Software installiert oder es sind auch keine Win 11 Updates installiert worden. Der Fehler scheint in der HP App zu liegen, da diese am 05. Juni 2025 ein Update hatte. Kenn jemand die Lösung oder hat #änliche Probleme?

1 REPLY 1
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Hey @JuergenK2025 

Hope you are doing fine!

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.

Thank you for your understanding.

Regards

Akhi_H
I am an HP Employee
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