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- HP Smart App only prints pdfs on Envy 4500
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11-04-2024 07:47 AM
HP Smart App only prints PDFs on my Envy 4500 printer from my HP laptop running Windows 10. I have tried reinstalling the App, but this has not solved this issue. The App seems a bit pointless with this restriction. Can anyone help?
11-04-2024 08:02 AM - edited 11-04-2024 08:04 AM
I use HP Smart for configuring the printer and looking for out of ink and other information. I rarely print from HP Smart and when I do try, I see the message
Can you print from other apps such as word, excel, adobe , paint?
Even on my iPhone I do not use HP Smart to print, I just look for the more -> print option and it works fine after the iPhone finds the printers.
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