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HP Recommended
HP Envy 4500

HP Smart App only prints PDFs on my Envy 4500 printer from my HP laptop running Windows 10. I have tried reinstalling the App, but this has not solved this issue. The App seems a bit pointless with this restriction. Can anyone help?

1 REPLY 1
HP Recommended

I use HP Smart for configuring the printer and looking for out of ink and other information.  I rarely print from HP Smart and when I do try, I see the message 

BeemerBiker_0-1730732418806.png

 

Can you print from other apps such as word, excel, adobe , paint?

Even on my iPhone I do not use HP Smart to print, I just look for the more -> print option and it works fine after the iPhone finds the printers.

 

 


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