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‎05-07-2022 12:08 PM - last edited on ‎05-09-2022 12:26 PM by Retired

HP Recommended
Product: HP ENVY 6052 All-In-One Printer

I need to download a printer driver for HP Envy 6000 series but it says I need to log into the HP Smart app.  I get an error message when I try to do this:

 

Something went wrong. Cookies may be disabled: check your browser settings to ensure cookies are enabled. System clock may be misconfigured: make sure your system clock is correct. Session may be expired: close this window and try again.

 

How do I get on the app and then how do I download the driver?

 

3 people had the same question
1 REPLY 1

‎05-10-2022 12:06 PM

HP Recommended

Hi @mongo5,

 

Welcome to the HP Support Community

I'd like to help!

 

To assist better -

 

  1. What device are you using the printer with, a Windows computer, Mac, Android or an iPhone? 
  2. How is the printer connected to the device USB or wireless?

 

Let me know!

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