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‎02-28-2023 12:34 PM

HP Recommended

Is anyone who uses Mac OS 13.2.1 Ventura have problems with the HP Smart App not opening.  If so is there a solution.  The easy scan app works fine.

Category:
2 people had the same question
1 REPLY 1

‎03-06-2023 03:13 AM

HP Recommended

Hi @kookie5,


Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing scanning issues using HP Smart App from your Mac computer.

 

I suggest that you change the default browser to Safari.

 

1. On your Mac, choose Apple menu > System Settings, then click Desktop & Dock in the sidebar. (You may need to scroll down.)

2. Click the pop-up menu next to “Default web browser” on the right, then choose Safari.

 

Let me know if this helps.
Take care and have a nice day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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