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Locked

‎12-18-2023 02:05 AM

HP Recommended
Product: HP DeskJet 2700 series
Operating System: Microsoft Windows 10 (64-bit)

Dont bother with HP Smart. I had terrible problems with the app. It set up OK and worked fine until the printer went into standby mode. Then HP Smart would not work and would ask me to login every time. it then failed to connect to server or somethng similar error and would jsuthand.. I had to restart the printer and reset the password on the HP site for it to work. My boradband is fibre so on 24/7 and solid . Also wouldnt print from my iPad or iPhone using the HP Smart App. so deleted iit from the phone and ipad.

 

Eventually I uninstalled HPSmar and found the HP Easy Start program on the HPwebsite. This creates a printer and scaning app on your PC. Found my printer and works everytime now. Dont have to reset the printer. It wakes up automatically when a job is sent. Printing from iPad and iPhone as well as other printers works as expected. 

 

My advise is to ditch the HPSmart App and use the original HP Print and  Scanning pograms. 

 

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