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‎05-01-2023 07:39 AM

HP Recommended
Product: HP OfficeJet Pro 9025 All-in-One Printer
Operating System: Microsoft Windows 11

Hi

 

I have 2 HP OfficeJet Pro printers listed in my HP Smart app. One printer is a model 9025 whereas the other is a 9022e.

 

My issue is that in HP Smart they are both listed as 'HP OfficeJet Pro 9020 series' so I cannot tell them apart! As these printers are used for very different tasks I would like to be able to rename them - is this possible? Thanks

 

Dave

Category:
1 REPLY 1

‎05-01-2023 08:20 AM

HP Recommended

@Simmo23 

 

Welcome to the HP Community Forum.

 

At this writing

HP Smart Mobile supports renaming the printer.

HP Smart Windows does not support the renaming option.

 

Yes, I understand --  not what we want.

 

What to do?

 

Maybe a "sticky" note placed where you can see it would help.

Leave the note up for a day or however long it takes to train your awareness.

 

Printer 1 of 2 = Charon Printer

Printer 2 of 2 = Titan Printer

 

Just writing the note might be enough - the action of writing down important information is a well known "train the brain" method.

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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