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‎03-30-2022 11:41 PM - last edited on ‎03-31-2022 06:40 AM by Retired

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Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: HP Smart Quits Unexpectedly - HP Support Community - 8309084

Reply:

I am experiencing the same HPSmart malfunction resulting in the program quitting unexpectedly when instructed to scan. Mac OS and HP firmware are both updated. HP Easyscan works but is significantly less sophisticated in its functions. Please advise. 

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