HP Smart Software

[real_name_hidde]

I am unable to download HP Smart software from Microsoft Store. There is a problem with the store on my computer. That is not the issue. I need an alternative download location for HP Smart other than the MS Store.

[Dragon-Fur]

@real_name_hidde 

Welcome to the HP User Community.

At this writing, there is no alternative.

At this writing, you must get the HP Smart Application (for Windows) from the Microsoft Store

If you want to install the Windows version of HP Smart,

It comes back to getting the Store to work on your computer.

If the store is not accessible for OTHER than it having been locked (for example, by your employer / IT department)

Take a look at the methods to repair the access / setup.

Windows 10 – Windows 11

Fix problems with apps from Microsoft Store

If you cannot fix / access the Store for any reason,

If you have a supported mobile device (phone, tablet),

Install HP Smart on your mobile device and use that to print.

AND / OR

If you have not done so,

If you choose to do so,

Install the Full Feature Software / Full Driver printer software.

Installation Package - Download and Save

HP Easy Start Printer Setup Software 

When asked to make a software selection, opt for the Full Software and Drivers

Example

Easy_Start_Full_Driver_2

References / Resources

Windows 10 compatible HP printers

Windows 11 compatible HP printers

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HP Smart for Windows

HP Smart is an application available in the Microsoft Store

OR

Open the Homepage / Support Website for your printer

Category Software and Drivers > Check/ Get the App

>>> Open and Read >>> HP printer setup (HP Smart app)

NOTES: 

• Read FAQ > What are the requirements to set up a printer using the HP Smart app?

• Disconnect from Virtual Private Network (VPN) connection before downloading.

• Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.

• Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.  Source: How to scan with an HP printer > FAQ > Why can't I connect my wireless printer or scan over the network?

• HP Smart requires that you sign into the application using your HP Account credentials.

• When working through a browser to access HP Smart, be sure you have Cookies enabled.  If cookies are enabled and you are having trouble, clear Cache and Cookies.   And / Or … Try a different browser – assign that browser as the Default. (Note:  Chrome not working?  Use / Assign a different default browser.)

• Where possible, HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed.  For example, full driver provides access to Shortcuts and Printing Preferences.

• Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
  •  FAQ examples: 
    • What are the requirements to use the HP Smart app?
    • Which printers are compatible with the HP Smart app?
    • Why do I need to sign in or create an account to use the HP Smart app features?
    • Which languages does the HP Smart app support?
  • Older versions of the HP Smart app no longer support the required login feature.
  • Update the application to the latest version to access / use HP Smart

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Mobile Printing – Options for Printers

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series  >  Find your printer and supported applications.

HP Printers - Mobile Printing Solutions Compatible with HP Printers

iOS_Here

HP Smart (Mobile) - iOS and Android >>> Download, How-to, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

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HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet 5745 e-All-in-One Printer 

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