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‎10-12-2026 07:58 PM

HP Recommended
Product: HP Smart Tank 5101 All-in-One Printer
Operating System: Microsoft Windows 11

I have uninstalled and reinstalled a number of times. HP seems to only have downloads for printers. What's up with that? I have asked for the full solution software and keep getting sent to printer software. Do they really not have scanner software? 

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1 REPLY 1

‎10-13-2026 02:38 AM

HP Recommended

Hi, @Moni75, Welcome to the HP Support.

 

I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.

 

Here is the link which will help to resolve the issue: 

 

https://support.hp.com/us-en/drivers/hp-smart-tank-5100-all-in-one-printer-series/2100992728

 

Do keep me posted. 

  

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

RITA_R2

HP Support 

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