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The printer is connected to WiFi and it is communicating with my computer.  When I try to print, the printer clicks like it's going to print, but nothing comes out.  I tried the Diagnose & Fix in the App & it finds no issues.  When i try to print a test pages, the printer clicks, then nothing.   I can print the Information page by pressing the I on the printer, but nothing prints from the computer.

1 REPLY 1
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Hi @Minniebit 

Please follow steps from the next video to setup your printer:

>> https://www.youtube.com/watch?v=DcbySTpjQ8Y

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
Quick step by step tutorial showing you how to wifi setup your HP Smart Tank 5101 printer and your PC Windows computer. Amazon Links↓↓ ➜HP Smart Tank 5101 Printer: https://amzn.to/3WPvBs7 ➜Cheap Compatible Ink: https://amzn.to/3VcQL2w ➜Amazon Basics Multipurpose Copy Printer Paper: ...
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