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‎10-10-2026 09:45 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello - I see mails regularly on here about Smart Tank 5100 series printers which won't centralise the carriage and give access to the ink heads when the access door is opened.  All the answers  - and some seem to come from people who work for HP - seem to revolve around the same thing - wait 15 seconds then open the door again - remove the power lead and wait 30 seconds or various other similar answers.  I suspect these answers never work i.e. they never - as if by magic centralise the carriage.  Incidentally the above 'may' apply to other similar printers but I only have experience of the 5107.  

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‎10-11-2026 06:23 AM - edited ‎10-11-2026 06:26 AM

HP Recommended

Hi @henddyndydad 

You may need to block the printer carriage when it moves to center after you power on printer.

 

Please follow steps from the next video to centralise carriage in your printer:

>> https://www.youtube.com/watch?v=SdGg4wI1lrc

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https://www.youtube.com/watch?v=SdGg4wI1lrc
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How To Replace Printhead On HP Smart Tank 210, 520, 540, 580, 590 & 5100 (Any Smart Tank Model) (2025 Guide) In todays video we are covering: hp smart tank 580,hp smart tank 520,hp smart tank 585 printhead replacement,hp smart tank printhead replacement,hp smart tank 530 printhead replacement,hp ...
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