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‎01-20-2026 04:15 PM

HP Recommended

HP Smart Tank 7301 only fully functional on WiFi.

We started with this printer using ethernet and it kind of worked, but we always had trouble using the scanner. HP Smart would take us to a page saying the function was not available.

So we unplugged the ethernet cable, turned on the WiFi, and now it can always scan.

This is counter-intuitive, and I'm wondering what the issue is with an ethernet connection that seems to confuse the printer?

BTW - It's not like it doesn't work at all. It prints just fine, just the scanning function does not work when the only connection is ethernet.

We keep the device in a closed room, and WiFi gets there, but ethernet is faster and more reliable.

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