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HP Recommended

Hi @gipi121 

1. You may need to check that USB flash drive

and verify if that is a flash drive equal or smaller than 8GB,

because the printer USB frontal port is very basic.

 

2. Probably you could try to use another empty USB flash drive

and verify size is equal or less than 8GB.

 

3. Then copy the firmware file and make the same steps of Turning off,

put flash drive and then Turn ON printer again.

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Hi,

 

With 8 gb usb memory flash may be all ok !

before I had used 64 gb 

 

😊 Thanks 👋

 

 

HP Recommended

Ok @gipi121 , Buon giorno,

Just let us know if that works for you and you are able to recover your printer ?

  • Facci sapere se per te va bene,
    e poi riuscirai a ripristinare la tua stampante?

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Hi,

after update firmware through 8GB memory flash the printer, at least for now, since yesterday, it seems to be working correctly

thanks for Your tips

👋

HP Recommended

Great 😊, nice to know that firmware update worked !

Fantastico 😊, mi fa piacere sapere che l'aggiornamento del firmware ha funzionato!

Best regards !

Cordiali saluti!

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

HP Smart Tank 7602 was stuck in verifying loop after update, after scouring the internet and having all the links to the manual firmware on the HP help threads not working, I downloaded the manual .exe file for the usb update, from there I opened the exe file HP_ST790_ST7600_2610A with WINRAR, in the main file there is a .ful2 executable named sayan_premium_plus_dist_pp1_003.2610A_nonassert_appsigned_lbi_rootfs_secure_signed.  Move that to a FAT32 formatted USB and insert it into the printer usb, unplug for 60 seconds and restart.  It will read the usb and fix the issue with the update.  HP needs better customer support. Thanks

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