HP Smart Tank Plus 559 keeps printing "Printer Information Page"

[johnlod]

My printer keeps printing the HP Printer Information Page.

It had been working perfectly for over a year. This is a new problem and I would welcome a solution.

Thanks

John

[sandytechy20]

@johnlod

Welcome to the HP support community.

I understand that your printer is printing "information page" , I am glad to assist you.

Perform a power reset , Reset the printer to recover from printer errors or failures.

1. Turn on the printer, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Wait at least 30 seconds.
5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
6. Turn on the printer.

Update the printer firmware to install the latest updates

Here are the steps:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.