HP Smart Updates - Features Missing

[K-8715]

It seems this HPSmart app has been updated [again] and now is missing more features I like to use. It is not an improvement when useful features are removed.

The current task is to scan multiple images e.g. [business cards] at one time and have each image a separate file. It appears I cannot do that with this app. 

Also, The app does not respond when I click on Submit feedback. I guess you do not want feedback?

This excellent Hardware deserves better Software.

[Meghana_10]

Hello @K-8715, Welcome to the HP Support Community.

Thank you for sharing your feedback. We understand how concerning it can be when an application update changes or removes features that were part of your workflow. 

However, we would like to request that you please uninstall the HP Smart app and install the HP app from the Microsoft Store as it is the latest and the upgraded version of the application and check for the features available on the application.

Scan multiple items at once

• The advanced scanning features in the HP app include a multi-item preset that scans up to three items at a time and automatically separates them into separate files.
• Select a scan tile.
• Windows, macOS: Click Scan, and then select Scanner Glass from the Source menu.
• Android, iOS: Tap Scan, Printer Scan, or Camera Scan.
• Prepare the item to be scanned.
• Printer scan: Place up to three items on the scanner glass.
• Camera scan: Place up to three items on a flat, well-lit surface so that the device camera can take a clear capture.
• Select Multi-Item from the Advance Presets menu or from the scan-type carousel, and then select any scan job settings.
• Multi-Item setting in the HP app (computer, mobile device)
• 
• Click Scan or the circle button at the bottom of the screen.
• In the preview window, select options to add, reorder, rotate, edit, replace, or delete items. You may have to click the Menu icon to see all options.
• Select an option to save, print, share, or fax the scan file.
• HP printers - Using advanced scanning features (HP app) | HP® Support

Have a great day!