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‎05-11-2023 08:26 PM

HP Recommended
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer

Hi Guys, I have a problem with printers on my HP Smart App. Cannot change the name of the printer - I have 4 of the same ones in the office, and when logged in to my account, my dashboard shows "Owned Printers" nil.

 

Does anyone know how to change that?

 

Thx Hanna

 

 

 

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-15-2023 07:32 AM - last edited on ‎04-05-2024 08:21 AM by

HP Recommended

Hi @Operationsss,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with updating your HP Smart account.

 

You may follow the steps from this document to update the HP smart Account. (Click on the word document to open the web page).

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.

View solution in original post

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1 REPLY 1

‎05-15-2023 07:32 AM - last edited on ‎04-05-2024 08:21 AM by

HP Recommended

Hi @Operationsss,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with updating your HP Smart account.

 

You may follow the steps from this document to update the HP smart Account. (Click on the word document to open the web page).

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
Was this reply helpful? Yes No
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