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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Welcome to the HP English Community --
Unfortunately, the printer no longer supports Web Services.
Reference: HP printers - Cannot connect to Web Services
Section 1, Item 4
Web Services is required to connect the printer to the Internet.
HP Smart depends on this type of connection for many of its features.
Without Web Services, the HP Smart app is likely to have issues or perhaps not work at all.
I've read that HP Smart can work using a USB cable connection between the printer and the computer -- I've never seen it. I cannot confirm whether USB works or offer suggestions on its use.
Depending on your Operating System / version, you might be able to install and use standard Windows / MacOS print drivers.
Perhaps consider replacing the printer with a new model that supports newer applications, connection types, and print software.
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
HP ENVY 110 e-All-in-One Printer series - D411
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
HP Recommended
Welcome to the HP English Community --
Unfortunately, the printer no longer supports Web Services.
Reference: HP printers - Cannot connect to Web Services
Section 1, Item 4
Web Services is required to connect the printer to the Internet.
HP Smart depends on this type of connection for many of its features.
Without Web Services, the HP Smart app is likely to have issues or perhaps not work at all.
I've read that HP Smart can work using a USB cable connection between the printer and the computer -- I've never seen it. I cannot confirm whether USB works or offer suggestions on its use.
Depending on your Operating System / version, you might be able to install and use standard Windows / MacOS print drivers.
Perhaps consider replacing the printer with a new model that supports newer applications, connection types, and print software.
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
HP ENVY 110 e-All-in-One Printer series - D411
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
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