HP Smart app won't open on Windows 11

[PegJ2]

I've downloaded the app but it does not open to select printer

[PegJ2]

[Irfan_06]

Hi @PegJ2,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with opening HP smart app on your windows 11 device.

Here are some troubleshooting steps you can try:

Check System Requirements: Ensure your Windows 11 system meets the requirements for the HP Smart app.

Restart Your Computer: Sometimes a simple restart can resolve issues with apps.

Update Windows: Make sure your Windows is up to date. Go to Settings > Windows Update and check for updates.

Reinstall the HP Smart App:

• Go to Settings > Apps > Apps & features.
• Find HP Smart in the list, click on it, and select Uninstall.
• After uninstalling, download the latest version from the Microsoft Store and install it again.

Run the App as Administrator:

• Right-click the HP Smart app icon and select Run as administrator.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support