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‎05-04-2022 11:30 AM

HP Recommended
Product: HP LaserJet Pro MFP M28a Printer
Operating System: Microsoft Windows 11

HP Smart app won't recognize printer. I've tried everything but cant get the thing to connect. Please help

1 person had the same question
3 REPLIES 3

‎05-04-2022 12:55 PM

HP Recommended

Does the computer recognize the printer on USB as new hardware?




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‎05-04-2022 02:55 PM

HP Recommended

Only the scanner, the printer is not showing up

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‎05-04-2022 11:42 PM

HP Recommended

It's 99% software related, try on WIN10 computer if you can.




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