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HP Recommended
HP Envy 5055
Microsoft Windows 10 (64-bit)

I have an HP Envy 5055 printer connected to a HP laptop running Windows 10. I accidentally deleted my HP Smart icon, and when I reinstalled it the app can't locate my printer, either on wifi or usb. I've tried rebooting, turning wifi off and on, and reinstalling HP Smart. any ideas on how to reconnect? ( the computer recognizes the printer and it works fine). Thanks!      

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