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Microsoft Windows 10 (64-bit)

I have an HP MFP M140w laserjet printer {note it is the w version not the we version}. In setting it up I inadvertently gave details for installing the HP Smart app which i do not want. However when the terms and conditions page came up I did not accept them. Does that mean that the HP Smart app is therefore not installed on my printer?

1 REPLY 1
HP Recommended

@Abounder 

 

Welcome to the HP English Community --

 

Easy to check whether an application is installed.

 

Windows 10 -

Settings > Apps > Apps and Features

 

Windows 11 - 

Settings > Apps > Installed Apps

 

 

Check the list -- if HP Smart is listed, it is installed.

 

If the app is installed and you don't want it on the system, the app can be uninstalled.

 

If / After you uninstall the application, Restart your computer and log in.

 

 

Sample - Windows 11 -

Note >> The Windows 10 menu is similar except for the path to the application list

 

DragonFur_0-1727715318670.png

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP LaserJet MFP M140w Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.