HP Smart can't be installed without Microsoft store

[Speedyaw]

Hi,

I want to install the HP Smart software for my private printer (working at home) on my company notebook but the download process leads me always to the Microsoft store. But the MS store is blocked in my company without exceptions. Where can I get the installation package for HP Smart without MS store?

I have the driver and additional software installation file but it does not contain the HP Smart software and if I update the installation I only get apps I don't want. Is there a download link for HP Smart?

Thanks and regards,

Andrea

[Dragon-Fur]

@Speedyaw 

The short answer is the one you don't want to hear:

HP Smart is available from the Microsoft Store.

HP Smart is not (at this writing) available from another download source.

I am sorry your employer has blocked you from accessing the application.

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

If the answer helped resolve your issue, Click "Accept as Solution" .

[Speedyaw]

Hi,

it is not that I don't want to hear it, but due to Corona pandemic I work at home and need to use my private printer and I am allowed to install the software but have no access to Microsoft store.

And there are a lot of other posts where other users have the same problem - but with other printers - and they got links and manuals to install the software without Microsoft store.

[Dragon-Fur]

@Speedyaw 

OK - if there is an alternate method to obtain HP Smart, I'm not aware of it.

I cannot provide the answer you seek.

What else?

For those reading:

If the "links and manuals" to which you refer is the Full Feature Software,

Yes, this software is available for your printer.

Full Feature Software

HP OfficeJet 5200 All-in-One Print and Scan Driver and Accessories 

• Download and Save the installation package on your computer.
• Open File Explorer
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Right-Click on the installation package and “Run as Administrator”
• Reminder:  If using Easy Start, select the Full Driver
• After the software is installed, Restart the computer and log in

Printer_Assistant_Shortcut_Icon_on_Desktop

The User Guide is also available:

User Guide

and, Specifications (Category Product Information)

For example

Product Specifications for the HP OfficeJet 5220 All-in-One Printer (M2U81B)

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet 5200 All-in-One Printer series 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

If the answer helped resolve your issue, Click "Accept as Solution" .