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HP Recommended
Deskjet 3735
Microsoft Windows 10 in S Mode

Hello,

 

I don't understand. I ready on HP support that HP Smart Is the solution for the ones like me that have a notebook with Windows 10-s .

 

The app does install, the printer does install (ho deskjet 3735) Word, Adobe etc find the printer...

 

But still the files don't get printed, the diagnostic tools don't work and the os tells me "driver not found".

 

Was not HP Smart the solution for me not being able to install normally the exe with the driver?

 

Thank you for your help

1 REPLY 1
HP Recommended

@Tigello79 

==============================================================

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==============================================================

 

HP Smart for Windows supports PDF and most image printing.

It does not, at this writing, support Word documents.

 

Export your Word file to PDF

Print the PDF file using HP Smart.

 

HP Smart for Windows

 

HP Smart is an application available in the Microsoft Store

 

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTES: 

  • Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
  • HP Smart requires that you be signed into the application with your HP Account credentials.

 

=========================================================================

What about Word documents?

 

From the Microsoft Community :

Problems printing to PDF in Windows 10 S  

 

=========================================================================

 

In so much that I am aware, Adobe Reader DC (for example) does not provide a "Windows Store" application version of the software.

 

What does this mean?

It means you would have to switch out of S-mode, install regular Windows to use Adobe.

 

Switching out of S mode in Windows 10

Reminder, this is a One-Way-Ticket:  Once you leave “S” mode, you cannot go back to “S” mode.

Windows 10 in S mode FAQ 

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 3735 All-in-One Printer 

 

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