HP Smart doesn't complete installation Error Code: OW_500_OWSID00001

[Cogglesz91]

I've been trying to get my HP Deskjet 2910 properly set up (only 10 days left on hardware warranty) for a rather long time now. regardless if i uninstall, reset or reinstall HP smart? It always either hangs and nothing loads or after doing a reset believes i'm using a VPN when i am infact using a hardline ethernet cable to connect online with zero VPNS in place. 

My motherboard is an Asus Rog Hero VIII (Wifi) edition that includes bluetooth. I can connect and print using wifi however i have zero HP Smart functionality on my windows 11 build that i've reset in the past week also. 

I really do not understand what's causing the issue, My laptop with an older version of Windows 11 can ID HP smart, the only difference being my backup laptop uses wifi from the router and my computer is personally connected to it via ethernet hardline. I'm not sure why it thinks i'm using a VPN. I don't even have some plugin on a browser that'd make it think otherwise. 

If anyone has suggestions to troubleshoot and resolve this i'd really appreciate it. I can access HP Smart via my phone and backup laptop but my actual work desktop i use cannot. I'd really like to have the full functionality capable if at all possible. It's been hard to ask for any help since i've been unable to find an email form to fill out. 

I work a nightshift job, Most of the time outside of weekends i'm sleeping during the regular work hours for the support line. Can i work with someone on a list of things to try out? HP smart just refuses to load up anything. 

I have added my new printer to HP smart via either my phone or laptop. I see it's also in my profile settings etc. I'm really confused.