Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
Does anyone know why my HP1515, which is connected to my notebook with a USB, cannot be detected by the HP Smart App?
It did a while ago, but a new upgrade seems to have disconnected my printer from the app. Any ideas?
@Elsa_May, Welcome to HP Support Community!
Follow the steps below-
Uninstall the app from your Windows 10 device through the All Apps list.
In Windows, search for and open Apps & features.
Click HP Smart in the list of apps, and then click Uninstall.
Use this link https://www.microsoft.com/store/apps/9wzdncrfhwlh to install the HP Smart App and configure the printer.
Hope this helps! Keep me posted.
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TEJ1602 I am an HP Employee
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