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    Fix Windows 10 Update Issues

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Message 1 of 2
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HP Smart for HP1515 on USB

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Does anyone know why my HP1515, which is connected to my notebook with a USB, cannot be detected by the HP Smart App?

It did a while ago, but a new upgrade seems to have disconnected my printer from the app. Any ideas?

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@Elsa_May, Welcome to HP Support Community!

 

Follow the steps below-

 

Uninstall the app from your Windows 10 device through the All Apps list.

  1. In Windows, search for and open Apps & features.

    Searching for Apps & features

  2. Click HP Smart in the list of apps, and then click Uninstall.

    Uninstalling HP Smart app

Use this link https://www.microsoft.com/store/apps/9wzdncrfhwlh to install the HP Smart App and configure the printer.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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