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HP DeskJet 2655 All-in-One Printer

I am trying to set up my HP DeskJet 2655. Every page I try takes me to the Microsoft store which says No Results Found. How can every one of your instruction pages point to software that isn't available? I even tried the android version and the progress wheel just spins when you try to use.

 

My printer is completely useless right now and I would like a way to get it running. Giving me a link to the setup instructions doesn't help as they all want you to install HP Smart which isn't possible. Please help.

2 REPLIES 2
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Hi,

Please verify your Microsoft Store account setting, it is possible that your account is incorrectly set to another country where the app is not supported, which may cause such behavior:

https://support.microsoft.com/en-us/account-billing/change-your-country-or-region-in-microsoft-store...

 

Please make sure you install the app from the store, adding its link anyway, following the location verification:

https://www.microsoft.com/en-us/p/hp-smart/9wzdncrfhwlh?activetab=pivot:overviewtab

 

Shlomi



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The Microsoft Store gives an error : The Thing You Are Looking For isn't Here ...

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