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HP Recommended
HP OfficeJet Pro 8120e All-in-One Printer
Microsoft Windows 11

HELP.

Couple of issues.............

1. new printer and it doesnt connect to scan to PC

2. when i email something to printer it doesnt print out, my other printer did this all the time.

3. every time i open HP Smart i get a blank screen, Im trying to scanhp smart error.jpg

1 REPLY 1
HP Recommended

Hi @Aussiemaid 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=1U-fGLpV5GU&ab_channel=CopyPrintScan

 

Also you can scan using Windows Scan and Windows Paint:

>> https://www.youtube.com/watch?v=fBV5OeNGiCU&ab_channel=HPSupport

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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.
@ferRX / I am a volunteer posting answers on my own time.
This video reviews the step-by-step to do the setup of the wireless HP OfficeJet Pro 8020, 8022, 8023, 8024, 8025, 8026, 8028 All-in-one printer with your Windows 10 Laptop, Computer, or PC. The printer will connect to a wifi network and then add to the PC. Welcome To My Youtube Channel - Copy ...
Learn how to scan a document or photo from your HP printer to your Windows 10 computer using three different methods: the HP Smart app, Windows Fax and Scan software, or Windows Devices and Printers software. This video provides step-by-step instructions for each method, ensuring you can easily ...
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