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- HP Smart not loading correctly

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07-05-2025 07:00 PM
HELP.
Couple of issues.............
1. new printer and it doesnt connect to scan to PC
2. when i email something to printer it doesnt print out, my other printer did this all the time.
3. every time i open HP Smart i get a blank screen, Im trying to scan
07-05-2025 09:24 PM - edited 07-05-2025 09:32 PM
Hi @Aussiemaid
Please follow steps from the next video:
>> https://www.youtube.com/watch?v=1U-fGLpV5GU&ab_channel=CopyPrintScan
Also you can scan using Windows Scan and Windows Paint:
>> https://www.youtube.com/watch?v=fBV5OeNGiCU&ab_channel=HPSupport
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* Click Accepted Solution when question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.