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HP Smart: "Printer status unavailable" MacOS

 

I can't find where the 'dignose and fix' section is, the article doesn't explain properly for Mac:

https://support.hp.com/gb-en/document/ish_3666269-3612259-16

 

Printer is showing fine in system preferences

 

I've tried restarting the printer, reconnecting to wifi etc... still no change.

 

Also it wont let me add it as a new printer to HM Smart because it says it cant find anything.

 

Screenshot 2024-01-06 at 09.52.37.pngScreenshot 2024-01-06 at 09.53.27.png

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