HP Smart sees M1212nf, but driver doesn't get installed

[RichardPM]

Just purchased a new Pavilion X360. Did the initial set up of Win 10 (v 1709) and then it upgraded to v 1803.

Can't get my LJ M1212nf installed. I know it's compatible with Win 10 1803, and it was connected to my older Envy running that version of the OS. I can still print from that computer.

It's connected by Ethernet.

The OS can see the printer: it offers me a chance to install it. It's listed as NPIF4383E (LaserJet Professional M1212nf

When I do, it appears as an available printer, but with the message "Driver is unavailable." During the process, I get a Windows notification that an M1132 was installed. 

The notification has a "launch application" button, which launches HP Smart, which shows the printer and is communicating with it. (It's showing a low toner cartridge, which is correct.) WHen I click on printer details, it lists the M1212nf MFP with an active network connection, but indicates it's not installed.  This happens even when I go to Windows Control / Printers and add the printer.

I can also connect to the printer's web interface.

I tried downloading and running the driver "full solution" from HP (LJM1130_M1210_MFP_Full_Solution.exe). I've tried this as a regular user and as Admin user.  It extracts, but then nothing happens - I'm wondering if this completes properly.

I also tried manually downloading the driver through the manual configuration process. When I selected HP, the printer isn't listed.  I asked Windows to update that list, and while more printers appeared, this one did not.

I also tried the USB cable, but similar problems.

A final note: Windows had no problem finding a Canon printer on the network.

[ShlomiL · Accepted solution]

Hi,
Click the Start button and type %temp% into the search bar, then open the shown Temp folder.

Open the latest HP installation folder which begins with 7z (e.g. 7zs1234)
Double click HpSetup.exe, follow the installation and check for any difference.

Regards,
Shlomi

[RichardPM]

Your solution worked!  Note: I had to turn the WIndows Firewall off during the install. The messages hint at this - glad I'd seen another post elsewhere about having to turn off the firewall. (I tried that when running the installer, but it didn't seem to work.)

Thanks!