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Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
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Attempted to print documents, would not print.  Message read as Driver Error. Attempted to download current Drivers, removed printer as default, attempted to reinstall using HP Smart, indicates no printer found, installed new printer cable, reset printer several times, factory settings, still does not find the printer.

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