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‎10-31-2022 08:26 AM

HP Recommended
Product: HP ENVY Pro 6455 All-in-One Printer
Operating System: Microsoft Windows 11

I have 2 pieces of software on my PC and am not sure if they are both needed or are duplicative.  Can someone explain to me the difference between HP Smart and HP Print & Scan Doctor (version 5.7.1)  Thanks.

Category:
1 REPLY 1

‎11-16-2022 09:16 AM

HP Recommended

@KKGlass62

 

Welcome to the HP support community.

 

I understand that you want to know the difference between two printer softwares, I am glad to assist you.

HP Smart app is used to setup the printer, then print and scan from computer.

HP Print and Scan Doctor is used to diagnose any issues with the printer or printer driver.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers. 

Sandytechy20
I am an HP Employee

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