HP Smart will not load on windows 11

[jerdorm]

I uninstalled HP Smart and reinstalled app, ran troubleshooters, restarted PC, HP Smart app still will not run

[Dragon-Fur]

@jerdorm 

Welcome to the HP Community --

• If the printer is otherwise functional, that is, other applications and software are working as expected,

and

• If the issue is limited to the HP Smart application not opening,

and

• If you have already tried Resetting the HP Smart application:  

  Windows 11 - 

  Settings > Apps > Installed Apps

  Next,

  Search / Find HP Smart in the apps list

  Open Advanced options > Reset the app

then

Consider

• If you are running High Contrast or “Dark Mode” and the app will not open at all, try switching to None (for contrast) or “Light” for mode.  Once the application opens, set up the printer – Afterwards, if you wish to do so, try setting the mode back to your preferred setting.

and

• Check / Update >> Every device (computer(s) and / or mobile) where HP App / HP Smart is installed should be running the latest version of the HP App / HP Smart application available for that device platform (Operating System / Version).

What else?

Instructions...

>>> How to Use >>> HP printer setup (HP App)

>>> Terms of Use >>>  HP Smart – formally HP Connected – Services Terms of Use

NOTES

• If you are running High Contrast or “Dark Mode” and the app will not open at all, try switching to None (for contrast) or “Light” for mode.  Once the application opens, set up the printer – Afterwards, if you wish to do so, try setting the mode back to your preferred setting.

• Read the Terms of Use document to understand the conditions of using HP Smart products. 
• Read HP printer setup (HP App) FAQ - including – What are the HP App requirements?
• If using VPN >>Disconnect from Virtual Private Network (VPN) connection before downloading.
• Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.  Caveat:  Remember that Wi-Fi is sensitive to distance and obstacles - do not use Wireless if it cannot handle the task.
• Enable Bluetooth for the initial setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.  Source: How to scan with an HP printer > FAQ > Why can't I connect my wireless printer or scan over the network?
• HP Smart requires that you sign into the application using your HP Account credentials.
• When working through a Browser to access HP App / HP Smart, be sure you have Cookies enabled.  If cookies are enabled and you are having trouble, clear Cache and Cookies.   And / Or … Try a different Browser – assign that Browser as the Default. (Note:  Chrome not working?  Use / Assign a different default Browser.)
• Where possible, HP App / HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed.  For example, full driver provides access to Shortcuts and Printing Preferences.
• “Share” to email – Before using Share, add your sender email address to the New Outlook app.

NOTES

Help Here:  Unable to download and install the HP Smart printer app

and

Check / Update >> Every device (computer(s) and / or mobile) where HP App / HP Smart is installed should be running the latest version of the HP App / HP Smart application available for that device platform (Operating System / Version).

References - Windows 11

Settings > Accessibility > Contrast Themes > Switch to None

Settings > Personalization > Colors > Choose your Mode = Light

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Envy Inspire 7258e All-in-One Printer  

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"