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Create an account on the HP Community to personalize your profile and ask a question
03-23-2021 11:42 PM - edited 03-23-2021 11:43 PM
Why do you force me to use an HP Smart account? I didn't need one until now. Why don't I have the option to delete the account whenever I want? Or because I can't change my personal data in my account? What do I do if I want to change my email or phone number? Do something because I don't want to call on you every time I want to manipulate my own personal data. If you do nothing I have to resort to consumer protection. I want to have full access to my personal data in the account, to modify or delete the account when I want, without resorting to you.
03-24-2021 11:42 AM
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Things change.
HP Smart now requires you to log into the application using your HP Account credentials.
HP made the decision.
Each of us decides whether to use the application.
Some people object and decide not to use HP Smart.
Need to change your HP Account profile information?
HP Account - Login / Dashboard
Note: Log into your HP Account if / when you need central access to your device information, including the ability to update your personal information.
Don't want it?
Use of HP Smart is not mandatory.
If you have not done so,install the Full Feature Software and use other applications to print.
Full Feature Software includes HP Scan to support scanning.
Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software
For printers that support the option,
Use the Easy Start wrapper to install and configure the printer software.
- Home Page - HP Easy Start
- Open Category Software and Drivers
- Topic: Software-Utility
- Download-and-Save the current version of the Easy Start wrapper to install your print software
- If using USB: Disconnect the USB cable between the printer and computer before installing the software.
- Right-Click on the downloaded package and "Run as Administrator" to start the installation
- Select to install the “Full Driver” / “Full Feature Software”
- If using USB: Connect the cable when instructed to do so (near the end of the installation process).
- After the software is installed, Restart the computer and log in.
Notes >> Easy Start... The Journey
- About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver).
- You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
- If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription. Instant Ink subscription is NOT mandatory.
- Full driver provides print and scan functions supported by your printer.
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Scan options...
Note that none of these are exactly the same as HP Smart - each provides its own advantages and limitations.
NAPS2 – “Not Another PDF Scanner”
- Download-Save-Install > NAPS2
- Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
- Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
- Read the Support pages for information
- Download, save, and install the NAPS2 software to use.
HP Scan and Capture
Microsoft Store (formally Windows Store) - Requires Windows 8 or higher
Download-Save-Install HP Scan and Capture
Click Start (windows key) > Open the All Apps List > scroll the list
Open Category HP
Find and open the HP Scan and Capture application
Optional
Right-Click on the application and PIN to Start
Windows Scan – Microsoft Store (formally Windows Store) - Requires Windows 8 or higher
- “Get” the application from the Store > Windows Scan
HP Smart for Windows - Print and scan software
- “Get” the application from the Store > HP Printers - Using the HP Smart App (Windows 10)
Webscan – located in the Embedded Web Server (EWS) – No additional software
NOTE: Webscan feature is not available on Laser printers
If the printer is on the network,
If the EWS feature is available on your printer,
First Time Use Only: Enable Webscan
- Open your favorite browser > type / enter Printer IP address into URL / Address bar
- Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
- Click Apply to save any changes
Next
- Tab Scan > Webscan
- Set up Webscan the way you want it - for example, set the Source to ADF
- Click Start Scan to scan your document / image using Webscan
- After the scan is complete, Save the scan to your computer.
Paint (mspaint)
- Open Paint
- Expand the “white background” area to a size to accommodate your data. If unknown, try 1300x1300
- File > Select “From Scanner or Camera”
- Select your printer > Follow the prompts to scan and then save your item
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP OfficeJet 3833 All-in-One Printer
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