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09-02-2024 12:17 PM
If I do not have an HP+ does that mean I cannot use the full features on the HP Smart app for scanning? I need to be able to scan documents and have them come out as separate files. I cannot do that with this app and I can't download full features
09-04-2024 11:50 AM
Hi @skb5573,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with scanning from your Printer.
Kindly refer to the steps on this link on how to scan from your printer and let me know if that resolves the issue.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee