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‎09-02-2024 12:17 PM

HP Recommended
Product: HP ENVY 7645 e-All-in-One Printer

If I do not have an HP+ does that mean I cannot use the full features on the HP  Smart app for scanning? I need to be able to scan documents and have them come out as separate files. I cannot do that with this app and I can't download full features

Category:
1 REPLY 1

‎09-04-2024 11:50 AM

HP Recommended

Hi @skb5573,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with scanning from your Printer.

 

Kindly refer to the steps on this link on how to scan from your printer and let me know if that resolves the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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