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04-04-2025 05:57 AM
@TEL4,Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
If you need to delete a printer from the HP Smart app for your HP ENVY 6455e All-in-One Printer, follow these steps:
Ensure the printer is on.
- Make sure your printer is turned on and connected to the same network as your computer or mobile device.
Open the HP Smart App:
- Open the HP Smart app on your device. If you do not have the app, download it from HP Smart or your app store.
Select the printer:
- On the app home screen, locate the printer you want to delete.
Remove the printer:
- Right-click (on a computer) or long-press (on a mobile device) the printer name.
- Select Hide Printer or Forget Printer from the menu options.
Confirm Removal:
- On the confirmation prompt, click Hide Printer or Forget Printer again.
The printer will be removed from the HP Smart app and will no longer appear in your list of devices. If you need to re-add the printer at a later time, you can do so by clicking Add Printer or the plus sign (+) on the app's home screen and following the setup instructions.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Regards,
Garp_Senchau
I am an HP Employee