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‎03-19-2021 04:54 PM - last edited on ‎03-19-2021 04:59 PM by Retired

HP Recommended

Can't open Solution Center to use printer after Adobe support pulled recently. Anyone know how?

Someone said to change the date (I guess move back) how do you do that? The System date? 

C309G-M printer program (which was working just fine) no longer opens at all.

 

I still can scan directly to SD card but printing, copy and wireless connectivity is lost.

I can just tell this is going to be yet another day wasted chasing go-arounds that don't work. I think HP wants me to throw this printer in the trash. How about all the cartridges I will no longer buy? Doesn't that figure into a viable business model somehow? 

I would think a workaround would have been ready to go when Adobe was pulled.

1 REPLY 1

‎03-19-2021 05:05 PM

HP Recommended

I had the same problem with my C3100 printer/scanner. What I did was download the most up-to-date version of the installation software and ran it. The install ran for a while then ended with a message saying it couldn't install the men toolbar. Not a problem but it did install Flash inside the HP folders and now Solution Centre works fine.

 

Flash is hidden away and unseen by browsers and it doesn't appear in Control Panel etc so security is not compromised. 

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