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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP Solutions Centre repeatedly asks for adobe.com flashplaye...

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06-25-2021 09:35 AM
Using HP Photosmart C4480 All In One Printer with Windows 10 HP 250 Laptop.
HP Solutions Centre programme keeps flagging message to get adobe.com flashplayer version for Internet Explorer. Flashplayer software no longer supported after crass decision by Adobe to kill it everywhere and ignore Legacy Software.
Internet Explorer no more.
Tried to Uninstall HP Solutions Centre programme but it flags message will affect Printer Driver Software.
Cannot stop these infuriating Solution Centre messages from appearing.
HELP!
Any ideas?
06-25-2021 10:47 AM
Ideas only - no guarantee that Solution Center will listen / respond.
No idea what to do about Internet Explorer - it still works, at least (I've read) to the end of this year.
What IE does meantime is not something for which I can offer any reasonable advice.
Notifications - Stop the Onslaught
Method – Set / Adjust Focus Assist (Windows 10)
Settings > System > Focus Assist
Set / Select "Priority Only" and create a customization / priority list
OR
Set / Select "Alarms Only"
Under Automatic Rules
Decide whether you want to "Do not Disturb" time - set those hours.
Switch everything else to ON
Optional > Check "Show me a summary of what I missed while focus assist was on"
Method - Switch off Notifications (Windows 10)
Settings > System > Notifications and actions >
Beneath Notifications, set the following to OFF
- Get tips, tricks, and suggestions as you use Windows
- Get notifications from apps and other senders
OR
Method - Switch off Selected Notifications (Windows 10)
Settings > System > Notifications and actions >
Beneath Notifications
Switch ON Get notifications from apps and other senders
Scroll down to the list of "apps" > switch on / off each application
Optional
Switch OFF Show me the Windows Welcome experience...
Switch OFF Get tips, tricks, and suggestions as you use Windows
Method - Printer Notifications (Recent versions of Windows)
Control Panel > icon view > Devices and Printers >
Left-Click one time on any Printer > (top ribbon) Print Server Properties >
Tab Advanced > UNCHECK the following
- Show informational notifications for local printers
- Show informational notifications for network printers
OK
Method - Printer Notifications – Device Manager
Paraphrased from a Solution Contributed by Bob_Headrick
Control Panel > icon view > Devices and Printers
Right-Click on your printer >
Printer Properties > Ports > Uncheck "Enable bidirectional support" >
Apply > OK
Relevant Thread: New HP 7855 - How can I turn off the printer notifications
For those reading:
Flash Player is permanently disabled as of 12-Jan-2021
The HP Solution center software is based on Flash:
https://www.adobe.com/products/flashplayer/end-of-life.html
There is no replacement for Adobe Flash.
Solution Center software can be left installed. In fact, you should leave the software installed.
The part of the Solution Center that no longer works is the Solution Center graphics interface that depended on Flash.
Printing should still work using other software and applications.
For example, you can print documents and PDF files, and images that you open in an appropriate software for the file type (photo printing software).
What about Scan?
HP Scan is part of the Solution Center software.
HP Scan can be started on its own, without the need for the main software startup interface.
1. Start Scan using HP Scan executable
You might be able to simply start HP Scan / Scan using the program executable.
For example:
The old Solution Center Scan software is located in "Digital Imaging"
C:\Program Files (x86)\HP\Digital Imaging\bin\
OR
C:\Program Files\HP\Digital Imaging\bin\
Find and Double-Click on scan File name / executable to start HP Scan
For example:
hpiscnapp.exe
OR
hpqkygrp.exe
If available,
Right-Click on the executable and Send to > Desktop to create a shortcut.
==============================================================
Various Software / Applications for Scan
2. Windows Scan – Microsoft Store - Requires Windows 8 or higher
- “Get” the application from the Store > Windows Scan
3. Paint- the Original - Paint (mspaint) can be used to scan.
Older software - Nothing fancy - does work for scanning images and saving them.
- Open Paint
- Expand the “white background” area to a size to accommodate your data. If unknown, try 1300x1300
- File > Select “From Scanner or Camera”
- Select your printer > Follow the prompts to scan and then save your item
4. NAPS2– “Not Another PDF Scanner”
- Download-Save-Install > NAPS2
- Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
- Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
- Read the Support pages for information
- Download, save, and install the NAPS2 software to use.
5. HP Scan and Capture - Microsoft Store - Requires Windows 8 or higher
- Download-Save-Install HP Scan and Capture
6. HP Scan Extended
- Download-Save-Install > HP Scan Extended
- HPSE is a subset an older Full Feature Software suite. Leave your printer software installed, then install HPSE.
- HPSE features are very similar to the HP Scan Software released after 2015.
OPTIONAL: Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
- Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
- Right-Click HPScan.exe > Select Pin to Taskbar
- Right-Click HPScan.exe > Select Send to Desktop (Create a Shortcut)
- Right-Click HPScan.exe > Select Pin to Start
Adobe Reader DC – Install Whether You Use It or Not
If you have not done so,
Reinstall / Update your PDF Reader (Adobe Reader DC /Optional Foxit Reader)
HINT: Watch out for and UNCHECK unwanted extra software
NOTE: Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Enter the type and name of your HP device
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"
06-25-2021 12:04 PM
Dragon - Fur, thank you for your prompt suggestions.
I think the best bet is your suggestion regarding limiting the display of Notifications via Windows 10 Settings as HP doesn't give much assist via any Feature proving 'Options / Settings' function.
Will follow your info tonight and report back!
Many thanks.
06-25-2021 12:16 PM
You are welcome.
Hopefully something (all of it, if necessary) will work.
I keep everything shut off.
My security software will (of course) intervene if I to do something it considers stupid - the rest of Windows lies quiescent having been told to not bug me. Smiling.
Stay Safe.
Carry on.
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"