HP TANGO X PRINTER WON’T POWER ON

[SATANS]

HP TANGO X PRINTER purchased in April 2022 will no longer power on. Tried all the power on/off steps, different outlets, bought a new power cord at Best Buy. The printer was never heavily used, about 10 pages a month at the most. Anyone know who to get it to power on or a master reset button? The Geek Squad at Best Buy quoted $99 for troubleshooting. I bought the printer for around $250 or so. Let me know if anybody else has had this problem fixed! 

[Raj_05]

Hi @SATANS,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that you're experiencing issues with your HP Tango X Printer. If you've already tried basic troubleshooting steps like checking different outlets and using a new power cord, and the printer still won't power on, you may want to consider the following steps.

• Check for Physical Damage: Inspect the printer for any physical damage, loose connections, or visible issues. Make sure there are no obstructions preventing the printer from functioning.
• Perform a Hard Reset: Some printers have a hard reset option. To perform a hard reset, unplug the printer from the power source and disconnect any cables. Wait for about 5-10 minutes, then reconnect everything and try turning it on again.
• Check for Firmware Updates: Visit the HP website to check for any available firmware updates for your printer model. Updating the firmware might resolve certain issues.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support 

[Zpider]

I have the same issue and purchased it in April 2022 as well. Are there any known issue regarding this product/serie?

BR

Pierre