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‎12-11-2023 06:32 AM - last edited on ‎08-05-2026 04:55 AM by Moderator

HP Recommended
Product: HP Tango

Hi, I am having problems connecting to my HP Tango from my mobile (using android). This isn't a new printer and has been connected previously, but now it just says 'unavailable'.

 

I have tried holding the WiFi button on the printer to reset the WiFi, but that hasn't done anything.

 

I have tried turning it off, unplugging, resetting my phone and my router. Again nothing.

 

I have uninstalled HP app and the plugin and gave reinstalled (plus cleared cache/storage). This has enabled me to go through the process of reconnecting the printer. When I go through the steps the app manages to find the printer but it is getting stuck on the second stage where it says 'preparing the printer, starting printer setup' but it sits here for ages (ten minutes and counting) and does nothing. All the while the printer is sat there flashing blue.

 

Please can anyone help me out? Thanks 

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