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HP Recommended
HP Envy 6155e All-in-One Printer
Microsoft Windows 11

I am seeing this message when I try to print:

 

HP Universal Print Application

Unable to print. Rendering failed
Print job unable to print. Please check if the printer driver is up-to-date and configured correctly.

I have no idea to where to turn. I never saw this notice before.

Maurice H King
1 REPLY 1
HP Recommended

@benadam1, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding HP Universal Print Application Rendering Error on HP Envy 6155e! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

If you are encountering a rendering error message while using the HP Universal Print Application with your HP Envy 6155e All-in-One Printer, here are a few steps to resolve the issue:

Steps to Resolve the Rendering Error

Update Printer Driver:

  • Make sure that the printer driver is up-to-date.
  • Visit the HP Support website and check for any new drivers or firmware updates specific to your HP Envy 6155e printer model.

Configure the Printer Driver:

  • Open the Printers & Scanners settings on your Windows 11 system.
  • Select your HP Envy 6155e printer and choose Manage.
  • Go to Printing Preferences and ensure that all settings are correctly configured, particularly those related to print quality and paper settings.

Reinstall the HP Universal Print Application:

  • Uninstall the current HP Universal Print Application from your Windows 11 device.
  • Download and install the latest version of the HP Universal Print Application from the HP website.

Check for Windows Updates:

  • Ensure that your Windows 11 system is up-to-date by navigating to Settings > Windows Update and installing any pending system updates.

Clear Print Queue:

  • Open the Printers & Scanners settings.
  • Select your HP Envy 6155e printer and choose Open queue.
  • Clear any pending print jobs that might be causing the error.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.