HP Update does not work

[Rschnauzer]

HP Update does not work, which download will help to reinstall HP update.

[zoey7886]

@Rschnauzer, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding HP update not working!  
We're thrilled to have the opportunity to assist you and provide a solution. 

If HP Update is not working, you can try reinstalling it using the following steps:

1. Uninstall HP Update

• Press Win + R, type appwiz.cpl, and hit Enter.
• Look for HP Update in the list of installed programs.
• Right-click and select Uninstall.
• Restart your computer.

2. Download and Reinstall HP Update

• Go to the official HP Support website.
• Search for HP Support Assistant, as HP Update is often replaced by this tool.
• Download and install the latest version.

3. Alternative: Use HP Support Assistant

• HP Support Assistant can update drivers and firmware for your HP device.
• Download it from: HP Support Assistant Download.

You may need to provide more details for further assistance. Let me know if you need further help! 😊

Take care, and have an amazing day! 
 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

Regards, 

[Rschnauzer]

Thanks,
I uninstalled HP Update and installed HP Support Assistant. But how do I now know, whether all drivers are actual?
No updates are available for the printer.
Best regards Herwig

[zoey7886 · Accepted solution]

@Rschnauzer, Thank you for your response!

You can check if all your drivers are up to date by following these steps:

1. Using HP Support Assistant

Since you've installed HP Support Assistant, follow these steps:

• Open HP Support Assistant.
• Go to My Devices and select your HP device.
• Click on Check for updates and messages.
• If any updates are available, install them.

2. Manually Checking in Device Manager

• Press Win + X and select Device Manager.
• Expand each category (especially Display adapters, Network adapters, Sound, video and game controllers) and check for any devices with a yellow triangle (indicating outdated or missing drivers).
• Right-click each device and select Update driver > Search automatically for drivers.

3. Visit the HP Support Website

• Go to HP Customer Support – Software and Driver Downloads.
• Enter your device model and check for available driver updates.
• Compare the versions listed with the ones installed on your system.

4. Windows Update

• Go to Settings > Windows Update > Advanced options > Optional updates.
• If driver updates are available, install them.

If you don't see any updates and your device is running smoothly, your drivers are likely up to date! Let me know if you need further assistance. 😊

If our solution hit the spot, please click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left as that would make our day! 

Take care, and have an incredible day ahead! 

Regards,