• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎09-08-2017 09:13 AM

HP Recommended
Product: Web JetAdmin
Operating System: Microsoft Windows 10 (64-bit)

How can I assign ip addresses to many devices with Web Jetadmin. For example the printer IP addresses are 192.1.1.1 and I want to change them to 10.1.1.x. I have tried a configuration import file but it won'y change the ip address. Any help would be great. What i am trying to do is stage and configure 50 plus printers on my network and then push out the customers ip address before I unhook the printers and take them on site. Thanks 

1 REPLY 1

‎09-21-2017 01:40 AM

HP Recommended

Hello Blackgray,

 

Mostly WJA discovers the printers via IP address. If you change the IP address of the printer then WJA communication to the device will be lost. Additionally, IP address will be different on each device. So configuring it with WJA might not help as you have to configure each printer with a different IP address.

 

Even if you configure the device with EWS page, by accessing 192.1.1.1 IP address and then configure a Manual IP in the range of 10.1.1.x, your communication to the EWS page will be lost as the device gets the new 10.x.x.x range IP and you will no longer be able to PING or access the EWS page.

 

I hope the information provided was helpful.

Good luck.

I am an HP employee
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->