• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎07-30-2022 03:36 AM - last edited on ‎04-13-2026 07:16 AM by Moderator

HP Recommended
Product: HP LaserJet M110we Printer

The above is the problem and I need to set up today on a Saturday in the UK.  I can't do this in the week as I am away.  (Who has tech support closed on a Saturday-really?) Can anyone help?  I have tried uninstalling the HP app several times but still keeps crashing.  Apple support say this is an HP problem and looking at the previous posts this has been going on for at least 7 months.  

AB1965

Category:
4 REPLIES 4

‎08-09-2022 07:42 AM

HP Recommended

@AB1965

 

Welcome to the HP Support Community.

 

I'd love to help.

 

What is the version of HP Smart installed?

 

Let us know 🙂

 

Thanks!


I am an HP Employee

Was this reply helpful? Yes No

‎08-09-2022 10:19 PM

HP Recommended

Thanks -The one that was available in the UK on the day I posted the request

Was this reply helpful? Yes No

‎08-21-2022 02:05 AM

HP Recommended

I am just downloaded the HP Smart 13.8.0 and it is still crashing....

Was this reply helpful? Yes No

‎08-22-2022 02:18 AM

HP Recommended

Are you not able to use regular drivers?


I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.