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HP Recommended
HO9015e

Just got new HP9015e printer. Part of the set-up was installing HP app, which I had on previous printer, and which is required. But it also offers HP+.  Says it offers “increased sustainability” and other catchy buzzwords. Also says this app offers ability to print from off-site, which I was able to do before thru HP app. Extends warranty from one year to two.  And if you don’t accept/join during set-up, you can’t join later. I’m inclined to decline, but I’m interested in other opinions on HP+. Thank you. 

1 REPLY 1
HP Recommended

@SueFosters 

 

Welcome to the HP User Community.

 

HP+ is a service product.

True - HP+ is not mandatory, that is, your printer will work fine without the added benefits.

 

What is HP+?

Scroll down for the links to the HP+ Information website!

 

For example,

In exchange for you keeping the printer online and connected to anonymous data collection, HP will provide a longer Warranty.  This is a nice feature of the service.

 

The product requires you use only HP genuine ink cartridges.

 

HP+ (and select printers) provides access to HP Smart Advance (fancy scan, shortcuts, mobile options).  One or more of the features offered in HP Smart Advance might be available as part of the Full Feature Software (for example, detect multiple photos on the flatbed and save as separate files) or as part of the HP Smart options.  The "Smart Advance" product is in a long-term Trial (at this writing) - If / when the product goes "live", you will be provided the activity to subscribe or stop using the HP Smart Advance features.

 

HP+ includes exclusive access to HP+ help / setup / assistance for the printer.

 

For example, Open the printer website home page...

Printer and  HP+ service

Contact HP+ Support

OR

>>> Open your HP+ Printer Homepage > Exclusive HP+ Help > Click Contact Us link in the Orange box

 

Note that HP+ assistance is only available for registered HP+ printers.

 

Things that are HP+

 

 HP+ Printers – HP Store / Information

 HP+ Printers

 

HP+ > Benefits, Requirements, Your Responsibilities

HP+ Printing – Website / Information / FAQ

Excerpted – Section Disclaimers

Dual-band Wi-Fi™: Wireless operations are compatible with 2.4 GHz and 5.0 GHz operations only. Learn more at HP Printers - Mobile Printing Solutions Compatible with HP Printers . Wi-Fi is a registered mark of Wi-Fi Alliance®. Supports both 5.0 GHz and 2.4 GHz using up to 112 non-overlapping channels v. only 3 non-overlapping channels for 2.4 GHz only. Supports 5.0 GHz band (up to 150 mbps) v. 2.4 GHz band (up to 72.2 mbps). Internet access must be purchased separately.

 

HP+ Benefits include

About HP Smart Advance for HP+ printers

 

Advertisement

Work Smarter With HP Smart Advance

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP OfficeJet Pro 9015e All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.