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‎03-01-2020 06:32 AM

HP Recommended
Product: Deskjet 845c
Operating System: Microsoft Windows 7 (32-bit)

I download the driver from the Windows update catalog, as you recommend... 

But there is a fail during installation proces... (usb cabel of the printer is put in into the computer) 

The message is "System Windows has found the correct driver, but encountered an error, while trying to install it". 

What's the matter? Should I try to install the driver at "emergency mode"? 

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1 REPLY 1

‎03-03-2020 12:55 PM

HP Recommended

@AlfredHugecock

 

Welcome to HP support community.

 

You can install the printer driver using Windows built in driver:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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