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‎06-17-2020 01:23 PM

HP Recommended
Product: HP ENVY 5535

I am having trouble printing my photos off of my iPhone 11 Pro Max. I downloaded the hp ePrint app but it is asking for HP Access Control but it doesn’t let me in 

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1 REPLY 1

‎06-21-2020 10:29 AM

HP Recommended

@Rose0731

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Do you mean you are getting the HP Access Control message when using HP Smart App? Link: https://support.hp.com/in-en/document/c03561640

 

Please try printing using the Apple Airprint and let me know how it goes

 

Link: https://support.hp.com/us-en/document/c02623193

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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