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Locked

‎02-01-2021 10:44 AM

HP Recommended
Product: HP deskjet 3630 all in one
Operating System: macOS 10.15 Catalina

Have just installed new router and trying to set up wireless printing.  my system is Catalina 10.15 and have been advised to download HP Easy Start but each time I get  this message.   Please can anyone help.  Many thanks

evansbanda_0-1612201379703.png

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-02-2021 05:25 AM

HP Recommended

Thank you so much.  That solved my problem and I very easily got it all working  again.  

Many thanks 

 

Ann 

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎02-01-2021 11:41 AM

HP Recommended

Hi,

Please follow below version of HP Easy Start, as soon as it launches open the top HP Easy Start menu and select Uninstall HP Software.

Follow the steps on screen and then click on Set Up New Device and follow the steps to reinstall the printer:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎02-02-2021 05:25 AM

HP Recommended

Thank you so much.  That solved my problem and I very easily got it all working  again.  

Many thanks 

 

Ann 

Was this reply helpful? Yes No
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